May 01, 2019
"Millennials have given retailers no choice but to become customer-centric, especially since technology has put more influence and control in the hands of consumers. But exactly how are retailers working to gain a better understanding of what these consumers desire?
Cost-conscious, highly connected and social-media savvy, millennials are a generation of shoppers that retailers simply cannot afford to ignore."
Read more with RetailGazette.
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